last update : 29/05/2018

Personal data collected and use

Contact form

When you use our contact form, we collect and process personal data about you such as: surname - first name - email address - telephone number.

This data enables us to identify you as accurately as possible and to facilitate subsequent contact.

Reservation form

When you make a reservation request, we collect and process personal data about you such as: name - e-mail address - telephone number.

This data allows us to add you to our reservation list and to contact you if necessary.

Cookies

A "cookie" is a text file stored on your computer when you visit our platform.

An information banner when you first arrive on the site informs you of the use of these cookies, and one of the conditions necessary for navigation on our site is to accept them, without which we cannot guarantee you an optimal visit.

Those used on this site are used for analysis, to measure our audience, to know the number of pages viewed, the number of visits, to know the path taken by users, to know how they arrived on the site, and so on.

They enable us to draw (anonymous) statistics and to rework our site in order to improve content, relevance and navigation according to our audience and target public.

Statistics and audience measurement

The cookies we use (mentioned in the previous paragraph) are linked to a third-party service: Google Analytics.

Google Analytics is a web analysis service provided by Google Inc. ("Google"). Google uses the collected data to track and examine the use of this site, to prepare reports on its activities and to share them with other Google services.
Google may use the collected Data to contextualize and personalize advertisements on its own advertising network.

Personal data collected: cookies and usage data.

Place of processing: United States - Privacy policy - Opt Out

Use and transmission of your personal data

Data storage periods

The personal data in our possession is kept for the longest legal period.

The rights you have over your data

You can also request the deletion of this personal data from our databases by sending an e-mail to the person in charge of data protection mentioned in the contact information below.

Use of your personal data

As a general rule, we use the personal data in our possession to improve our services and your browsing experience on our site. This also enables us to compile statistics on our activity, measure the performance of our website, and adapt our content to be more relevant to our target audience and visitors.

Under no circumstances will your personal data be sold, transmitted or exchanged to any person or entity for commercial and/or marketing purposes.

Contact information

The Data Protection Officer is: Laurent Rigal

If you wish to exercise your right to modify, consult or delete your personal data, please send an e-mail to reservations@lalexandrin.fr.

Further information

How we protect your data

To ensure that the personal data we collect is not lost, misappropriated, accessed, modified or disclosed by unauthorized third parties, we have implemented strict and recognized data security measures and policies.

Procedures in the event of a data leak

In accordance with the procedure set out in the General Data Protection Regulation, in the event of a leak or anomaly concerning personal data in our possession, we will inform the competent authorities (CNIL), and warn you of the nature of the data that has leaked and the nature of the risk that may be caused if this may affect your rights and freedoms (sensitive data) within a maximum of 72 hours after the problem has been identified.